Kirikay believes your personal data belongs to you. We clearly explain what information we collect, why we collect it, and how we keep it safe.
The Six Core Pillars of Kirikay's Data Protection
Every transaction and personal detail on Kirikay is protected by 256-bit SSL encryption — a level of security that is virtually impossible for hackers to break.
Kirikay never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
Payment details from Mobile Pay, Nagad, or any other payment method are stored on separate encrypted servers. Kirikay's core systems do not hold complete payment information.
Kirikay's security team monitors systems around the clock. Any unusual activity is detected and acted upon immediately.
You have the right to view, correct, or request deletion of any personal data we hold about you — at any time.
We are transparent about which cookies Kirikay uses and why. You have the option to reject non-essential cookies.
Welcome to Kirikay. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what steps we take to keep your data safe. By using the Kirikay website or mobile app, you agree to this Privacy Policy.
We understand that sharing personal information online can be a concern — especially when financial transactions are involved. Kirikay respects that concern. We want you to use our platform with full confidence and clarity. If anything is unclear, reach out to our support team right away.
Important: This Privacy Policy should be read alongside Kirikay's Terms and Conditions. Together, they provide a complete picture of our relationship with you.
Kirikay only collects information that is genuinely necessary to provide our services. We don't ask for anything beyond what's needed.
Information you voluntarily provide when registering and using your account:
| Data Type | Reason for Collection | Mandatory |
|---|---|---|
| Mobile number | Account creation and verification, security notifications | Yes |
| Full Name | KYC verification, payment processing | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email address | Communication, password recovery | Optional |
| National ID Card | KYC Required for Large Prize Withdrawals | Where Applicable |
| Mobile Pay/Nagad Number | Payment Transactions | Yes |
Certain information is collected automatically while you use Kirikay. This is part of the platform's normal operation:
Please note: We do not track your precise location — we only know your country and city. This helps us prevent fraud.
Kirikay uses your information only for specific, legitimate purposes. All purposes are clearly outlined below.
Kirikay analyzes usage patterns to improve our services. Data on which features are used most and where issues arise is processed anonymously.
Kirikay does not share your data with third parties, except in a limited number of specific circumstances, each of which is clearly explained below.
Certain technology companies provide services to Kirikay, such as payment processors and cloud servers. Only the necessary data is shared with them, and they are bound by strict confidentiality agreements with us.
Kirikay is required to provide relevant information in response to court orders, government investigations, or other legal obligations. Even in such cases, only the specific information requested is disclosed — nothing more.
To be clear: Kirikay never sells your data to advertisers, data brokers, or any other commercial third party. That is our commitment.
Should Kirikay undergo any business restructuring or merger in the future, users will be notified in advance and the protection of their data will be ensured.
Kirikay does not retain data beyond what is necessary. Below is a breakdown of how long each type of information is kept.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Up to 5 years after account closure | Legal Obligations |
| Transaction Records | Up to 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 years after the relationship ends | AML Regulations |
| Support Chat Logs | 3 years | Quality Control & Dispute Resolution |
| Cookies & Browsing Data | Up to 13 months | Platform Analytics |
| Marketing Preferences | Until you change it | Consent Management |
Request to Delete Data: You may also request deletion of your data before the retention period ends. If any information must be retained due to legal obligations, you will be informed accordingly.
Kirikay uses cookies and similar technologies to ensure the platform functions properly and to improve your experience. Cookies are small text files stored on your device.
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.
Kirikay believes you should have full control over your own data. That's why we provide you with the following rights.
To exercise these rights support@kirikay.comvia email or live chat. We will respond within 30 business days.
Kirikay is strictly not for anyone under 18. We do not knowingly collect any information from minors.
Regarding Minors: If a user is found to be under 18, their account will be immediately suspended and any collected data will be deleted. Parents or guardians may be notified.
Kirikay protects your data using industry-leading security measures. Below is an overview of our core technical safeguards.
In the event of a data breach, Kirikay will notify affected users within 72 hours and take immediate remedial action. You will receive instructions to change your password.
Kirikay may update this Privacy Policy as needed. You will be notified before any significant changes take effect.
For any privacy-related questions, requests, or complaints:
Our Assurance: Kirikay's Privacy Policy is built in compliance with international data protection standards. Our commitment to safeguarding your information is a core pillar of how we operate.