Responsible Gaming

Play With pleasure, stay in control

Playing on Kirikay isn't just about chasing wins — it's entertainment, it's excitement. But entertainment is only healthy when it stays within limits. We want you to play safely for the long haul.

KIRIKAY'S COMMITMENT

We will never encourage you to bet beyond your means. Your wellbeing matters to us more than any business goal.

Do a quick self-check
Budget on track?
Only bet what you can afford to lose without it affecting your household finances.
Sticking to your time limit?
Decide in advance how long you'll play each day, and stick to it.
Is betting still fun for you?
If the game stops being fun and starts causing stress, take a break.
Making time for family?
If betting is cutting into time with family or work, that's a warning sign.

Kirikay's Responsible Gaming Tools

You're in control — use these tools and stay safe

💰
Deposit Limit

Set a daily, weekly, or monthly cap on how much you can deposit. Once set, Kirikay enforces it automatically — any attempt to deposit beyond your limit will be blocked.

⏱️
Session Time Limit

Set a time limit for how long you use the platform each session. Once the time is up, Kirikay will automatically log you out. You can also opt in to receive hourly reminders.

📉
Loss Limit

If you exceed a set loss amount, Kirikay will automatically stop your betting. This is our most protective tool, since the urge to keep playing after a loss is when the risk is highest.

🧊
Cooling-Off Period

Take a break ranging from 1 day up to 6 weeks. Your account will be locked during this period, giving you the space to clear your head and make decisions with a calm mind.

🚪
Self-Exclusion

Exclude yourself for anywhere from 6 months to permanently. Once self-exclusion is active, your account cannot be reactivated before the set period ends – this is a firm commitment.

🔔
Reality Check

A pop-up will appear at set intervals showing your total time played along with your wins and losses. It's a prompt to keep you grounded in the reality of your session.

How to Set Your Limits

Set up your safety limits in just a few minutes

1
Go to Account Settings

After logging in, click your profile icon in the top right corner and look for the "Responsible Gaming" menu.

2
Choose Your Limit

Choose from deposit, loss, or session time limits — whichever you need. Set a specific amount or duration for each one individually.

3
Confirm & Get Started

Once confirmed, a limit takes effect immediately. Increasing a limit takes 24 hours to come into effect, but reductions apply instantly.

Sample Limit Configuration
Daily Deposit Limit
৳2,000
Weekly Loss Limit
৳5,000
Daily Session Time
2 hours
Reality Check Break
30 minutes
Monthly Budget Limit
৳15,000

Tip: Keep your limit low. You can always raise it later, but that takes 24 hours — and that waiting period is exactly what keeps you protected.

What is responsible gambling and why does it matter

Interest in online betting is growing steadily across Bangladesh, especially during cricket season. Millions of people visit Kirikay every day – some for the excitement of the final over in an IPL match, others to add a little thrill to a World Cup game. That enjoyment is real and perfectly normal.

But betting involves risk, and risk comes with responsibility. Responsible gambling is a mindset and a set of behaviours where you treat betting as a form of entertainment – not a livelihood or a way to solve problems.

Why does Kirikay take this so seriously?

Most betting platforms treat responsible gaming as a compliance checkbox. At Kirikay, it means something different. We know that many of our users are their family's sole earner, and many are young people with their whole future ahead. If even one of them falls into a betting addiction, that's a failure on our part.

That's why all responsible gaming tools on Kirikay are completely free to use. Whether you want to set limits, take a break, or stop entirely — we're here to help. Because we believe a happy, healthy player is better for everyone in the long run.

Core principles of healthy betting

The first rule of responsible betting is having realistic expectations. Winning is never guaranteed — betting is a game of probability. Over the long term, every casino and betting platform holds a mathematical advantage known as the house edge. Understanding this is what puts betting in the right perspective.

The second rule of responsible betting is budgeting. Decide how much you can afford to spend on entertainment each month. Think of betting the same way you think of movies, restaurants, or a night out with friends — it's one part of your entertainment budget, not all of it.

The third principle is emotional control. When your team falls behind mid-match, the urge to place bigger bets to recover can kick in – this is known as chasing losses, and it's the most dangerous moment. Kirikay's Loss Limit tool automatically protects you in exactly this situation.

The Role of Family & Loved Ones

Family support is the strongest shield against problem gambling. If someone close to you feels their loved one's betting is becoming a concern, have an open conversation with them – or reach out to Kirikay's support team. We're here to help.

The Golden Rules of Healthy Betting

Only bet what you can afford to lose
Never bet with borrowed money
Don't chase your losses
Don't bet when you're feeling sad or angry
Don't treat betting as a source of income
Take regular breaks — whether you're winning or losing

Need help? If you feel like betting is becoming hard to control, reach out to Kirikay Support right away. We'll help without judgment.

Warning Signs – Know Them Yourself

If several of the signs below apply to you, it may be time to take a break

Chasing losses by placing bigger bets after losing
Letting betting eat into time meant for work, family, or sleep
Hiding your betting activity from family
Using household money for betting
Feeling restless or irritable when not betting
Needing to bet more and more to get the same thrill
Trying to take a break from betting but finding you can't
Borrowing money or selling belongings to fund betting
Stress or anxiety caused by betting losses

If you notice three or more of the above signs in yourself: Please activate Kirikay's self-exclusion feature right away and talk to someone you trust. That's not weakness – that's courage.

Check Yourself — Quick Self-Assessment

Answer these 5 questions to get a clearer picture of your betting habits

Question 1/5 — In the past month, have you ever spent more on betting than you originally planned?
Yes, sometimes
No, I always stick to my plan

1 / 5 Completed

Responsible Gaming FAQs

No, your balance is safe during self-exclusion. Once the exclusion period ends, you can withdraw your balance. If you urgently need access to your funds during the exclusion period, please contact our support team.

Yes, but not immediately. A request to increase your limit takes 24 hours to come into effect. This delay is intentional — it protects you from decisions made in the heat of the moment. Reducing your limit, on the other hand, applies instantly.

Not directly, as privacy rules prevent us from intervening in another person's account. However, if a family member reaches out to Kirikay support with their concerns, we can point them in the right direction and do our best to help the person involved.

A cooling-off period is a short-term break — ranging from 1 day to 6 weeks. Your account reactivates automatically once it ends. Self-exclusion is a stronger option — it can last from 6 months to permanently, and even after the period expires, you must manually reactivate your account.

Kirikay does not provide counselling directly, but we support you with the right tools and information – self-exclusion, limit settings, and our support team. For deeper help, we strongly recommend consulting a mental health professional.

Play responsibly, enjoy the game long-term

Join Kirikay and be part of a platform that values your safety just as much as your entertainment.

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